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Training Courses

Tourism Skills Network South West

click to visit the Tourism Skills Network South West websiteThe Tourism Skills Network South West exists to promote the productivity and business competitiveness of the tourism sector in the South West through the development of a skilled and motivated workforce which is committed to providing outstanding service to visitors to the region.

For a full list of the Tourism Skills Network Training and Development Opportunities 2009/10, click here.

Lightbulb Masterclasses

Click to read more about the lightbulb mastercalssesThe Tourism Skills Network South West is delighted to launch new Lightbulb Masterclasses.  Building on the success of the Tourism and Hospitality Executive Programme, the Lightbulb Masterclasses have been developed to include not one, but two keynote speakers in a half-day event.  These short, intensive shots of inspiration are designed to stimulate ideas for you to take back to your business and action.

Discover the valuable experiences of our guest speakers as they explain how their business focussed approach enabled them to reach the height of their profession.

The series of 4 Lightbulb Masterclasses  begins on 16th September 2009 with "Leadership in Challenging Times".  This first Lightbulb Masterclass provides insights on leadership from two very different perspectives.  Our speakers for this first event are Baroness Eliza Manningham- Buller DCB who headed MI5 from 2002 to 2007 and Dr Javier Bajer a cognitive psychologist and a foremost specialist in Leadership Performance.

A single Lightbulb Masterclass is £75.00 per person, but book by 15th September to take advantage of our great offer to attend all 4 Lightbulb Masterclasses for £200.00 per person, a saving of £100.00 per person. 

The full list of Lightbulb Masterclasses is as follows:
  • Leadership in Challenging Times on 16th September 2009 at Sandy Park, Exeter
  • Creating a Service Excellence Reputation on 4th November 2009 at Leigh Court, Bristol
  • Performance Management for Success on 20th January 2010 at  Leigh Court, Bristol
  • Forward Thinking on 24th February 2010 at Sandy Park, Exeter

For full details, to book or for more information call: 01275 370 920
or e-mail: admin@tsnsw.org.uk

Full details can also be found at:  tsnsw.org.uk/Lightbulb

About the Tourism Skills Network South West

The Tourism Skills Network South West works with employers to identify training needs and deliver programmes in partnership with training agencies to improve the skills base and capacity of the workforce, as well as promoting tourism as a career of first choice.

The Local Support page of the TSN South West website lists a range of available courses across the region split by county. The courses available vary from county to county but it may be possible to attend courses not in your local area.

Below are some examples of courses coordinated by TSN that are available in the South West:

  • Aspiring Managers Programme
  • National Certificate in Customer Service
  • Leadership and Management Course
  • Sustainability courses
  • IT and E-marketing courses
  • English Language courses for staff from overseas
  • Welcome to Excellence courses (in partnership with South West Tourism)

To visit the Tourism Skills Network South West website, click here

Contact Details

Tourism Skills Network South West
Leigh Court, Abbots Leigh, Bristol BS8 3RA
Tel 01275 370 913
Fax 01275 370 912
Email: admin@tsnsw.org.uk

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